Help Center, find the answer to your question.
Get quick, expert answers to common questions regarding our products, services, and policies.
Company questions
Do you sell directly to the public or just to contractors?
Yes. Homeowners can buy factory-direct to save on retail markups, while professional contractors have access to exclusive wholesale pricing.
Does a metal roof require a lot of maintenance?
Very little compared to asphalt shingles. Unlike shingles that can rot, crack, or grow unsightly moss, metal is resistant to pests and decay. We do recommend keeping the roof clear of debris.
Will a metal roof make my house hot?
No. Our panels use “Cool Roof” technology to reflect UV rays, acting as a radiant barrier that can reduce cooling costs by up to 25%.
Is metal roofing worth the investment compared to shingles?
Absolutely. Metal lasts 2–3 times longer, increases home resale value, and may lower insurance premiums, making it a lifetime asset.
How fast can I get my order?
We offer an industry-leading 48-hour turnaround on standard pickup orders because we manufacture everything on-site at our Jackson facility.
Will the metal rust or the color fade over time?
No. We use high-tensile American steel with Galvalume® and premium weather-resistant paint, all backed by a 40-year limited paint warranty.
Color questions
Which colors are the most energy-efficient?
Light-colored panels, such as White or Tan, offer the highest solar reflectance. However, all our colors utilize “Cool Roof” technology with reflective pigments that can reduce cooling costs by up to 25% regardless of the shade.
Can I see these colors in person?
Absolutely. While digital charts are a great starting point, screen settings can change how colors look. We recommend visiting our Jackson, GA facility or requesting a physical color sample to ensure the perfect match for your project.
Do dark colors fade faster?
Our advanced SMP paint technology is engineered for superior UV resistance and color retention. Every painted panel is backed by a 40-year limited paint warranty specifically protecting against excessive fading and chalking.
Table of Contents
Service area
Typically, we deliver within Georgia, and areas surronding the state border. Enter your zip code to check if we service your area, and if we don’t, please contact us as exceptions may apply.
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Helpful resources
Explore the guides and tools below to learn everything you need to know about selecting, preparing for, and owning a pole-barn, metal roof or steel building.
Color Options
Check our available colour options.
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Gallery
Explore images of previous projects.
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Product Catalogue
Our catalogue (PDF) of products and services.
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Color Chart
Grab a copy of our color chart (PDF).
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Buyer's Guides
Helpful guide for DIYer buyers.
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Contractor's Guides
Helpful guide for contractors.
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Need assistance? Contact us
Send us a message or request a quote by filling our online contact form.
Contact Us
Need a quote? Give us a phone call
Speak directly with our office team in Jackson GA.
Mon – Friday | 8:00 AM to 4:30 PM
(770) 504-8688
Questions? Visit our help center
Get answers to common question in our Help Center, available 24/7.
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What our clients say
Don’t just take our word for it. See how we have helped local customers with completing their projects on time and within budget.
Pleased with my experience!
I am very pleased with my experience. The sales staff was very friendly and experienced. I was in and out in 20 minutes. They also have plenty of material in stock if you need anything for metal carports go check them out.
Tyler J.
Google Review
Quick 2-day order turnaround!
Turn around time for the metal we purchased was only 2 days. Every place we have called was almost 2 weeks out. Needless to say, Metal is ordered and excited to get this building finished. Thank you Pioneer Metal!
Sara G.
Google Review
Great customer service!
We have used Pioneer Metals for a few things recently. We started out with my husband’s shop, then added on to his shop, and each time we have been treated so well with customer service, quick turn around times, and just overall a wonderful experience. I would recommend them to anyone! Happy customers!
Nicole M.
Google Review
Metal roofing and building blog
Explore our latest guides, installation tips, and industry insights so you can plan your next custom steel project with total confidence.
